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Overview

The UK Department for International Trade (DIT) provides tailored support packages for companies who are:

  • first time exporters (FTEs)

  • small and medium-sized enterprises (SMEs)

  • medium-sized businesses (MSBs)

See: https://www.gov.uk/government/organisations/department-for-international-trade/about-our-services for further information.

In addition, the British Chamber of Commerce in Taipei can assist with business matching and referrals, market studies, events and advice, and the Institute of Export & International Trade can help with a ‘Technical Help for Exporters Helpline', professional recognition, continuing professional development (CPD), discounts, communications, networking events, special interest groups (SIGs) and a job board.

See: http://www.bcctaipei.com/ and https://www.export.org.uk/page/Membership_Benefits for further information.

The following details are a selection of support services for you: 

Support from the Department for International Trade (DIT)

The British Office Taipei promotes trade, investment, innovation, culture, education and other links between the UK and Taiwan. They also provide practical assistance to British nationals in Taiwan.

Taiwan is the world’s 22nd largest trading economy. Its high-technology strengths and national investment programmes present significant opportunities for UK companies.

The British Office sees particular opportunities for UK companies in offshore wind, railways and nuclear decommissioning. The UK is strong in all three sectors, and UK firms are well-placed to compete for business as Taiwan prepares to build its first three offshore wind farms by 2020, invest heavily in new railway infrastructure over the next decade, and gets ready to switch off the first of its civil nuclear reactors in December 2018.

Taiwan is an excellent springboard into China for UK companies, as Taiwanese business has long-standing expertise working in China. (Taiwan was China’s 5th largest source of foreign direct investment in 2016, with around 80,000 Taiwanese companies located in China, accounting for 70% of China’s electronics manufacturing).

The British Office, through its Department for International Trade staff, publicises commercial opportunities, and supports and organises targeted events and visits. The British Office is co-located with the British Council and the British Chamber of Commerce in Taipei. They collaborate with the British Council on their work to promote education and cultural links, and work closely with the Chamber on providing export assistance to UK companies, with the Chamber focusing in particular on the food and drink, retail and education sectors.

Business opportunities

UK companies are set to benefit from a unique new five-year programme presenting real-time export opportunities that you can apply for online. This is part of the drive to significantly increase the number of UK companies exporting.

‘Exporting is GREAT’ is part of the UK Government’s GREAT campaign, and presents live export opportunities to UK businesses across a range of media outlets and digital channels. Hundreds of these export opportunities, with a potential total value of more than £300 million, are hosted on: https://www.great.gov.uk/.

Selling online overseas

Use this service to help choose a suitable online marketplace to sell your products overseas.

You can:

  • find major online marketplaces in other markets

  • see whether these online marketplaces are suitable to sell your products

  • discover how to list your products on an online marketplace

  • get information about costs of listing on the marketplace and how logistics are fulfilled

  • access special terms negotiated by the UK Government

E-Exporting Programme

DIT’s E-Exporting Programme aims to help you get your brand to millions of global consumers and grow your business through online exports. DIT’s E-Exporting Programme helps you if you are a UK company:

  • new to selling online

  • already selling online, but need help with specific issues

  • experienced in online sales, but are looking to sell on multiple platforms globally

The programme enables you to:

  • arrange a free meeting through your local DIT office to get expert international trade advice and support, and access to DIT’s global network of contacts. See: https://www.contactus.trade.gov.uk/office-finder

  • meet a Digital Trade Adviser where relevant, to help you develop and implement an international online strategy

  • set up on e-marketplaces quickly and also identify new e-marketplaces around the world

  • access better than commercial rates to list on some e-marketplaces, including lower commission fees and ‘try for free’ periods. See: https://www.gov.uk/guidance/e-exporting#preferentialrates

  • access the ‘E-Expertise Bank’, a community of over 175 B2B/B2C service providers offering free advice. See: https://www.gov.uk/guidance/e-exporting#eexpertise

  • join DIT’s mailing list for opportunities to hear from industry experts, network with like-minded individuals and find out about e-commerce trends

Find a buyer service

This is the place to let international buyers know all about your business – highlight the vital facts about your company to give buyers confidence to get in touch; show off your company's experience and outstanding projects to give potential buyers more insight; get emails from international buyers straight to your sales or business development teams; see relevant government-supported export development events where overseas buyers will be attending.

Events and missions

Taking part in overseas exhibitions is an effective way for you to test markets, attract customers, appoint agents or distributors and make sales. DIT's Tradeshow Access Programme (TAP) provides grant support for eligible SMEs to attend trade shows overseas.

Participation is usually as part of a group, a great advantage for inexperienced businesses, and is usually led by one of DIT's Accredited Trade Associations (ATOs). ATOs work with DIT to raise the profile of UK groups and sectors at key exhibitions. 

The DIT calendar of events has some 400 core events and missions, and 1,000 opportunities across the TAP ‘Trade Access Programme’ and the English national regions.

DIT events portal

The DIT events portal provides a single calendar view of all DIT events and missions, and has been developed to provide you with more-detailed information on each event in order to help you decide on the most appropriate event to attend. The calendar can be filtered and searched by sector and/or market.

There are also detailed events websites which include more information about the event and also allow you to register for an event.

The DIT events portal is your central hub for business and networking opportunities. Search for future events and missions, register online and network with fellow delegates. See: https://www.events.trade.gov.uk/.

DIT webinars

The DIT webinar service runs hundreds of free hour-long internet events covering topics, sectors and markets around the world, helping you shape your export plan.

These events allow you to interact with the experts in specific sectors and markets and allow you to ask questions to enhance your knowledge.

To see upcoming DIT webinars, please visit: https://www.events.trade.gov.uk/ and search for webinars.

DIT Overseas Market Introduction Service (OMIS)

You can also commission a DIT Overseas Market Introduction Service (OMIS) to help you enter or expand your business in Taiwan. Under this service, DIT’s Trade and Investment Advisers, who have wide local experience and knowledge, can identify business partners and provide the support and advice most relevant to your company's specific needs in Taiwan. Contact the DIT team at the British Office Taipei for more information, at: https://www.gov.uk/world/organisations/british-office-taipei.

Other DIT services

DIT assists new and experienced exporters with information, help and advice on entering overseas markets such as Taiwan. These services include:

  • an Export Health Check to assess your company’s readiness for exporting and help develop a plan of action

  • training in the requirements for trading overseas

  • access to an experienced local International Trade Adviser

  • help to grow your business through online exports

  • specialist help with tackling cultural issues when communicating with Taiwanese customers and partners

  • advice on how to go about market research and the possibility of a grant towards approved market-research projects

  • ongoing support to help you continue to develop overseas trade, and look at dealing with more-sophisticated activities or markets

  • information, contacts, advice, mentoring and support from DIT staff in the UK and their network of staff in Taiwan

  • support to participate in trade fairs in Taiwan

  • opportunities to participate in sector-based trade missions and seminars

  • access to major buyers, local government and supply chains in Taiwan

  • advice on forming international joint ventures and partnerships

  • exploratory visits to Taiwan

  • alerts to the latest and best business opportunities

To find out more about commissioning any of these services, contact a DIT Export Adviser at: http://www.greatbusiness.gov.uk for a free consultation, or see further details at: https://www.gov.uk/government/organisations/department-for-international-trade/about-our-services.

In-market support

If you already export, and have decided Taiwan is part of your business strategy, you are advised to contact the DIT team at the British Office Taipei prior to your visit, to discuss your objectives and what help you may need. See: https://www.gov.uk/world/organisations/department-for-international-trade-taiwan#contact-us.

They can provide a range of Taiwan-specific services for you, including the provision of market information, validated lists of agents/potential partners, key market players or potential customers; establishing interest from such contacts; and arranging in-market appointments for you. In addition, they can also organise events for you to meet contacts in Taiwan, or to promote your company and your products/services.

[Source – DIT/gov.uk]

 

Support from the British Chamber of Commerce in Taipei (BCCT)

The British Chamber of Commerce in Taipei (BCCT) is a value-adding resource that champions the business and social interests of its members in Taiwan. Made up of large and small corporations, individuals, and overseas associations, the BCCT is a strong and cosmopolitan mixture of successful enterprises in diverse industries.

The BCCT acts as a key resource for UK companies interested in the Taiwan market by ensuring that businesses, especially SMEs, have a direct line to assistance and networks. They provide landing pad services and offer a united but unbiased commercial perspective on all issues affecting British business interests in Taiwan, and Taiwan business interests in the UK.

The BCCT provides a broad range of membership activities and events including business networking opportunities and free workshops. The BCCT also has a number of signature events including the St Andrews Day Ball, Charity Golf Tournament, International Football Tournament, and the Christmas Charity Auction. They also have a number of specific events, large and small, throughout the year focusing on CSR and also Women in Business.

The Chamber is housed inside the British Office and shares a very close relationship with DIT and the British Council, and holds periodic joint events with other foreign chambers.

In conjunction with membership activities, the BCCT has donated over 10 million New Taiwan Dollars to local Taiwanese charities, and has an active programme to support the CSR initiatives of its members in Taiwan. For more information on how the BCCT can help you, or on becoming a member, contact: http://www.bcctaipei.com/membership/benefits-of-membership/.

[Source – British Chamber of Commerce in Taipei]

 

Support from the Institute of Export & International Trade (IOE&IT)

Raising the profile of international trade qualifications and experienced members is only part of how IOE&IT membership is essential for any individual or business involved with global trade.

Importantly, the IOE&IT also offer access to a unique range of benefits and services specific to international trade: 

  • Help with any export issues you come across. Our team of experts can help with questions on documentation, export controls, the UK Bribery Act, customs & VAT procedures, regulatory and compliance issues, insurance issues, payment terms, transport and logistics. Members get free access to our experts via a technical helpline. See: https://www.export.org.uk/page/Export_Helpline.

  • A voice for your ideas and concerns. We represent your point of view and feed back to government, HMRC and other influencing bodies on issues that impact you, plus participate in Institute responses to central government with regard to proposed legislative changes.

  • A complete range of international trade qualifications – for those that have no experience, up to those who wish to qualify themselves to take a business degree. The Institute's qualifications are widely recognised as providing both employers and employees with the necessary international business practice linked to satisfying career planning and development. See: https://www.export.org.uk/page/qualifications.

  • A range of short courses giving you the skills and expertise you need to gain a competitive advantage in the challenging and complex world of export, import and international trade. See: https://www.export.org.uk/page/TrainingCourses.

  • An extensive events programme to help you share information and connect at every level in the international trade community, whether it’s sector-specific or regional. See: https://www.export.org.uk/events/event_list.asp.

  • Inclusion in surveys to research the attitudes and changes to world trade.

For more information on how the IOE&IT can help you, or on becoming a member, contact the IOE&IT at: https://www.export.org.uk/page/about.

Open to Export

Open to Export is the IOE&IT’s free, online advice service for UK companies looking to grow internationally. It offers free information and support on anything to do with exporting and hosts online discussions via its forum, webinars and social media where businesses can ask any export question, and learn from each other.

Open to Export can be accessed at: http://opentoexport.com/.

[Source – Institute of Export & International Trade]


 

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